FAQ’s


Which credit cards do you accept?
- Visa, Mastercard and American Express cards are accepted, as well as debit cards which bear the Visa or Mastercard logo. Regretfully, Discover/Novus is not accepted.
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Mr. Pool's Return Policy.
- Save your receipt!!! Sorry we Cannot process exchanges or issue store credit without you receipt! (NO EXCEPTIONS)
- There will be a 20% Restocking fee on all returned merchandise.
- No rush refunds! Store credits or exchanges one up to seven days from date of purchase.
- There is a Ten Day Hold on all exchanges or store credits purchased with a check.
- No Cash Refunds
Why was I charged sales tax on my purchase?
- State tax is applied to an item if our company or the shipping vendor conducts business in the shipping address state.
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